Shipping Policy

At SKOCH Media, we are committed to delivering your books quickly, safely, and reliably. This Shipping Policy outlines how we process and ship orders placed through our website https://books.skoch.in

Shipping Coverage

We currently ship across India.
For international shipping requests, please contact us at info@skoch.in before placing your order.

Shipping Methods & Timelines

We partner with reliable courier services to ensure timely delivery.

Standard Shipping (within India): 5–7 business days.
Express Shipping (selected cities): 2–3 business days.

Delivery timelines may vary depending on your location, courier partner availability, and unforeseen delays (such as weather or strikes).

Shipping Charges

Shipping charges (if applicable) are calculated at checkout and displayed before you confirm your order.
From time to time, we may offer free shipping promotions, which will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, you will receive an email with tracking details.
You can also log in to your account on our website to view your order status.

Undeliverable or Returned Orders

If a package is returned due to incorrect address, refusal, or repeated failed delivery attempts, the buyer will be responsible for re-shipping costs.
In such cases, refunds (if applicable) will be processed after deducting shipping and handling charges.

Damaged, Missing, or Wrong Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with supporting photos.
We will arrange for a replacement or refund, as per our Refund & Cancellation Policy.

Contact Us

SKOCH Media Pvt. Ltd.
Email: info@skoch.in
Phone: 0124 4777 444
Website: https://books.skoch.in